Why does Outlook keep asking me for a password?

Why does my outlook express keep on asking for my password when I send / receive?

  • I use outlook express for my work mail. When I press send/receive button it keeps on asking for my password. It is remembered and I press ok everytime. It sends mails, but I don't receive any. Why is it doing that and how do I fix it?

  • Answer:

    During the set-up of the account, under the 'Servers' tab in the 'Incoming Mail Server' section, supply a password and also checked off the "Remember password" box. Or have a look at the following URL :- http://support.microsoft.com/kb/290684

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Other answers

Hi, if you're running Microsoft Outlook 2000 / Outlook XP. Here are the steps you'll need to take: 1. Select Tools -> E-mail Accounts menu option. (depending on your version of Outlook this option might be found under Tools -> Options -> Mail Setup tab -> E-mail Accounts button) 2. The "View or change existing e-mail accounts" item should be already selected. Click "Next". 3. Select the account you want to modify and click "Change". 4. In the next screen, click "Remember password" in the "Logon Information" section in the lower left corner. 5. Then click "Next" or "OK" as necessary to confirm.

Jessica

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