How does the travel agent chain work in India?
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With regard to India based Online holiday travel agents such as Yatra and Makemytrip, how does the travel agent chain work? Do these online agencies outsource the work to local travel agents or do they have their own franchisees, where the latter work solely for them?
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Answer:
They do both. On more popular routes, they try to retain as much control of the inventory as possible, including pre-booking room inventory during peak season. They tend to outsource transportation logistics like cabs/buses etc to B2B firms & aggregators that are able to provide large fleets across a geographic area. In less popular routes, they may team up with local agents, especially if they don't have a field office there. Edit: typo
Kingsley Jegan Joseph at Quora Visit the source
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