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As a sales person, how important is to talk soft?

Why does this woman really want to talk to me on the phone? Potential loaner?

  • I know the question sounds weird but trust me, it is about horses. Iv been looking for a loan since early december, but havent found anything near enough for me to get too, or a horse im willing to ride. So this woman phones me thursday (during the day, which is bad because she knows my age and she knows im in school) responding to my ad for a loan horse. Im thrilled because she has 3 different horses for me to try out, a privet yard and within perfect distance. So I text her back when I get home from school and a while after she calls me, but my mum picks up my phone. My mum tells her everything she wants to know about me and my previous loans/ridding, on top of all the info she got from my ad. They made the arrangement for me to us to go have a look saturday morning. Anyways, she then texts me late tonight - and I was actually half asleep. She text me because my mum said I didnt have any mins left in my contract, but the truth is I actually just cant talk to people on the phone, only text. I dont know why, but ill do anything to avoid it, even if its family. She then calls me, after I text her back saying I cant call her as im in the middle of a family thing (i know its bad to lie, but id rather see her face to face where she can talk to me as much as she wants.) I told her I would call her in the morning, and she asked me to call her an hour before our arranged time. But I have no idea why. Yeah, I guess she wants to talk to me to get a feel of me as a person, but why cant she do that when I meet her. Whats so important that I cant just come and see her. I dont have a clue why I have to call her, what could it be? Its really playing on my mind as just picking up the phone to a sales person makes me feel sick. Im fine when I meet a person, and everything she needs to know she has. Every thing else can be talked about when I met her. So what am I missing? Would there be anything else you would like to know over the phone instead of in person of you were loanin

  • Answer:

    You don't understand horses and their ownership at all. It is a wonder that you like to have one on loan. A horse owner -- or any pet lover -- likes to know you before you borrow or buy an animal. He/she wants to know what you want to do with it, how you will care for it and whether you know how to look after it. Thus, the phone call to get some details. Just because you have the money, it does not mean you can have it. The owner has the right to say "no" when he/she fears the animal is in the wrong hands. It is actually easier and more convenient to talk on the phone than meeting someone for a chat. By the time you come face to face with the owner, he/she can turn down the arrangement after sizing you up and you will waste time to go there. If you cannot deal with a woman on the phone, the possibility of handling a horse looks uncertain, if not remote.

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Maybe she's concerned because you put out the ad, but your mom is doing all the talking. Probably sounds to her like you're just some spoiled brat who will give up on the horse once she gets tired of it. Honestly, if you really wanted this horse, you'd have talked her ear off with questions.

The Christ Puncher

You need to talk to her. The person probably wants to talk to you about the horse or ask you about yourself. I know if someone was coming to loan my pony I would definitely want to speak to them on the phone before they come out to see them. Talking to your mum is not wants shes gonna want because you will be the one riding her pony so she needs to talk to you not to your mum about you. Txting or emailing is not personal enough and you can't send huge long txts about what you want to talk about. Depending on this persons age she may not know how to txt. Also if there was someone avoiding calling me back I would be hesitant to let them loan my pony. Just be sensible about this and call her back.

horse addict

If I were loaning my mare I'd definitely want to speak to the person before inviting them out to my property with my animals. She might have specific directions or something too that is much easier to give on the phone. Is she asking for you to call her an hour before you are arranged to meet I would do the same exact thing. She probably does not live on the property and has to drive out there to meet you. I would require an hour call before the arranged meeting time to make sure 1. you are still interested and planing to come 2. make sure you are not going to be late 3. maybe she needs to bring a saddle or other equipment for you that is not at the barn 4. she might want to bring a copy of her lease contract to look over with you and she might have different options for you to choose from 5. she might need to give you a specific direction to get to the farm 6. she might want to make absolutely sure she gets there before you if it is her property it is just a courtesy call like, "yes, still planning to come out, is the time still good for you?" it could also be just in case she is running late she can ask you to wait an extra 30 minutes or so

amanda

I sell stuff. People can phone me or e-mail me. Eventually I have to talk to them on the phone to find out what they REALLY want. But sometimes I'll get an e-mail that says, "All I want is the price." That's like saying, "I want to buy a car. How much?" Fairly often, there is no price until the seller knows what's being sold. Worse, if I'm selling a horse, and I find out they want to pay $1500 for one, I'm not about to have my $30,000 horse right there to be seen when the person comes to see the $1500 one. He'll say, "I think I want that one, here's $1500." When he finds out he can't have the $30,000 horse for $1500, he will go away, having wasted my time and his. You are going to have to talk the this person on the phone. She wants to "know who you are." My phone is set up not to receive texting at all, because I really cannot deal with it.

Snezzy

Loaning is a big thing to do for the leaser and the horse's owner. She's probably worried about this and wants every question answered before allowing you to come and see her horse. Don't worry about it too much. If she's calling you at a bad time, just simply ask if she could called you between - and -, when it is best for you. just relax about it and be excited for the viewing :]

Octobercasper.

You're going to have to learn to talk on the phone eventually, so just go ahead and call her and stop making such a big deal of it. The more you think about it, the more freaked out about it you'll become. If it will help, have your mom dial the phone, then hand the phone over to you after saying hi to the lady and telling her she's calling so you can talk to her.

Driver

She Sounds weird to me. If your mum told her everything she needs to know about you on top of the ad then why does she need to ring you when she is actually meeting you on Saturday? I think she has a hidden agenda. Dont talk or text her keep it business with her. If she needs to know anything she can call & speak to your mum. Make sure when you go there to go with either mum or dad. Don't call her an hour before just turn up there. If she has something to say she can tell you i'n front of your parents. If you don't like her conditions or are not comfortable around her move on to the next loaner. I'm sure you'll find a loaner. Good luck

mzitamaso

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