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How to get rid of spam in my laptop?

Can someone please help me fix my laptop?

  • I don't know what happened. About a week ago my laptop shut off and came back on showing an ad or something saying that the FBI has locked my IP address for a lot of things, including one about terrorist using it to spam messages. But it that was true then how come I can use other devices to my IP address? Anyways, when I brought up the task manager is said something about run dll. I don't know what that is but when I shut my computer down it says that a program is trying to run and that program is dll. How do I get rid of it because I'm giving away my laptop to my sister and I want to make sure it runs good and all that.

  • Answer:

    You've got a virus download an antivirus program in another computer, put it in a USB driver. Restart you computer and boot it safe mode, install the anti virus and let it run. It is better if you can use multiple anti virus program because they all work differently and no program and remove 100% of the virus If you are giving it away, just do a fresh installation

James D at Yahoo! Answers Visit the source

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Other answers

1- take the laptop and open command promp from the windows key 2- type /runip 3- It will ask if you liek mudkipz 4- click yes 5- Take hammer 6- Break laptop Hope this helped!

Matt

Its a browser highjacker virus, those are particularly nasty to get rid of. you need to find out what it is or what its called, you should also google every single thing you it shows you that you think could help idenfy the virus. It will take you several hours at-least, see I wasn't kidding about the nasty to get out part. the important thing is to Identify what its called, so we can then formulate a plan to get it out.

Joe

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