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How can I chat with a verizon rep?

Cannot get into Verizon Chat room for support.?

  • I have Verizon Yahoo for browser. I have Yahoo Messenger. needed Verizon support the other day and I clicked on their CHAT button and it said it could nto find the server and could not get into the chat area. everything else works, email, internet, etc. They told me that it may have something to do with Yahoo Chat. I only use the IM on Yahoo Messenger. Any ideas how I can get back into Verizon Chat. they are my DSL partner.

  • Answer:

    I work for Verizon, but I'm not really sure what your question is. It looks like you may be having a Yahoo problem, so you may need to go through them. Verizon just provides you with acesss to the net, but the messenger and chat is all through Yahoo itself. But you can always contact our cus serv by dialing *611 from your phone.

william s at Yahoo! Answers Visit the source

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b

BOY

Sure,Wait till Yahoo fixes the problems that they are having with IM /chat.I went through that with Skype several days ago.Their problems were with the soft ware.They have it fixed now,and Yahoo will probably have things sorted out before long.

james m

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