Transfer Domain to Eweb Gure Why Charges $34.95 for Domain sleekpolymers.com?
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Dear Customer Care Manager As we had transferred The domain name for this account: sleekpolymers.com The Yahoo! ID associated with this account: "sleekepindia"@yahoo.co.in by our server M/s E WEB GURE to India. We don't understand why this domain charges is required to pay again Kindly confirm the transfer of Domain for you?Awaiting your immediate reply. Kindly check our CASE No.12558421 were we were provided the Authentication Code for Transfer of Domain from Yahoo. Regards Sanjeev Mittal On Thu, Mar 15, 2012 at 3:21 AM, Yahoo! Small Business <[email protected]> wrote: This is an automated notice. Replies to this address will not be received. If you have questions, please contact Yahoo! Customer Care. For your protection, Yahoo! will never ask you to provide your billing information via email. Dear Pvt. Ltd., Bangalore, INDIA, At this time, we are still unable to bill your account for your Yahoo! Domains service. You may need to update your credit card expiration date or provide an alternative payment method. Amount due: $34.95 Service period: 02/21/2012 to 02/20/2013 The Yahoo! ID associated with this account: sleekepindia The domain name for this account: sleekpolymers.com Failure to update your payment information will result in the suspension of your service. To ensure uninterrupted service, please update your payment information by following the steps below: Go to the Pay Past Due page to see your service details and the amount due. To edit the payment method currently used to pay for your service, click its corresponding Edit link. To switch to a new payment method, click the Add a new payment method link, enter payment information, then click the Save button. When editing or adding payment method information, please verify that the payment method has sufficient funds available, the billing address is up-to-date, and the card number, expiration date, and CVV code are correct. Click the Pay Past Due button to save your payment method changes. We will attempt to charge your credit card or PayPal account using the new information. Upon successful payment, you will be taken to Service Details page. Verify that payment information has been updated for your service by confirming that the service is no longer in past-due status. Your service should be marked with the word Active. Please be sure to update your billing information immediately to avoid suspension of your web site services. If the information on file in the billing center is valid, but payment cannot be authorized, you may need to contact your credit card issuer or PayPal to correct the problem. If you are having problems updating the information as instructed above, please visit our online help center or call our toll-free number at (800) 318-0870 between 6 a.m. and 6 p.m. PT, Monday through Friday, excluding holidays. You may also manage your services online at any time, using your Yahoo! Wallet. Thank you for your prompt attention to this matter. Best regards, The Yahoo! Billing team This is a service email related to your use of Yahoo! Small Business. To learn more about Yahoo!'s use of personal information, including the use of web beacons in HTML-based email, please read our privacy policy. Yahoo! is located at 701 First Avenue, Sunnyvale, CA 94089. Copyright Policy - Termrights reserved. -- H.O.Off M/s.SLEEK POLYMERS PVT. LTD. :2 B/2, Manali Build. No.2, Evershine Nager, Malad(West),MUMBAI-400064, India Mobile +91 98 690 16700 Or 93 201 16700 Ph./ Fax+91 22 2877 7374 / 2881 6167 BANGLORE :+91 93 414 16700 Ph. 080 - 2315 8277 / 2314 7366 / 2314 6366 SKYPE : sleeksm Online Plastics Trade Portal : www.sleekpolymers.com
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Answer:
Hi Sanjeev, We want to help resolve this issue for you, but please note that Yahoo! Answers is not a dedicated support forum. Yahoo! Answers is a forum for users to ask and answer the questions of other users. Because Yahoo! Answers is a public forum we cannot discuss account specific details. There are 2 reason you may see a renewal charge for a domain that you have transferred to another provider. Reason 1. You transferred your domain to another provider, but you did not cancel your account. Because domains can be registered with one company, but pointed to and managed by another company, simply transferring your domain does not cancel your service. After transferring your domain to a new provider you must log in to your account and cancel your service to avoid further charges. Instructions for canceling your service can be found at http://help.yahoo.com/l/us/yahoo/smallbusiness/cancel/cancel-01.html Reason 2. You transferred your domain after your renewal date. If you have waited until after your renewal date to start the transfer process, then we have already renewed your domain for another year, the new year of registration will transfer with your domain to your new provider. Hopefully this clears up any confusion you may have. If you would like to discuss your account with us please contact us at http://smallbusiness.yahoo.com/contactus
O P Mittal Sleek Polymers Pvt ... at Yahoo! Answers Visit the source
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