How can I load my avatar so that it can show up?

Can someone help with an avatar problem?

• I posted a picture on my 360 page. Then I edited my profile and told it to use my 360 page picture for my avatar. The picture didn't show up; all that happened is that the icon area went white with a little red "X" in it. (The picture DID load on the 360 page). Can someone please explain what I did wrong, please. Many thanks for your help.

• Answer:

  I can provide all the steps and you can double-check (particularly since there is no link to your 360 in your question or Y/A profile). There has been a delay in images showing on Y/A for the last couple of weeks. Make sure that you are using the correct Yahoo services and have followed all the instructions below. Some people confuse the Y!Profile (http://profiles.yahoo.com ) with Yahoo! 360 (http://360.yahoo.com ). If you've done everything, then likely you just have to wait for a change to be recognized: Create a 360 space at http://360.yahoo.com . Click the "Get Started" button on the far right section of that page. After going through the activation process, you can click on the teeny tiny "Yahoo 360 Home" link on the upper right of that page (or the 360 main page) to get into the 360 space. Make sure a JPEG formatted photo (with .jpg, .jpeg, .jpe extension) under 5MB is saved to your hard drive. - Click your "My Page" link at the top - Click "Edit Profile/Personal Photos" over the empty picture frame - Click "Browse" and upload photo into an empty field. Then click one "use as primary" radio button on the right before saving (if you've uploaded more than one image). You can't upload more than 4 profile pictures (this includes an avatar). Make sure that you are following the 360 Personal Photo guidelines here: http://help.yahoo.com/l/us/yahoo/360/guidelines/guidelines-06.html . Then, come back to Yahoo! Answers. - Make sure that it is the same Yahoo ID that you used for 360. - Click the "My Profile" link to the upper right of this Yahoo! Answers page, then click "Edit My Info" in the top left box on the Answers profile page. - Scroll down to the image section and check the option of showing the 360 picture. Click Preview and then the OK button. Then, WAIT. NOTE: The image may not show up right away in Y/A, as it sometimes takes minutes, hours, days, or weeks for the system to catch up. So, in the meantime, you will be without any picture on Y/A (a gray unisex icon) or an old 360 image. Just go through the above process and let your picture stay that way until the system makes your 360 image appear. If you don't want to wait, then just use a Yahoo! Avatar (http://avatars.yahoo.com ) and forget about using the 360 image. OTHER TIPS: *** If the 360 space is recently activated, you may want to wait a few days before changing settings, as Y/A may not recognize that you have a 360 space right away. *** You may want to enable all the communication options on your Y/A profile and/or enable the Simple URL option in your Yahoo! 360 "Basic Info" and "Blog" settings pages. Sometimes that helps make the Y!360 image appear in your Y/A profile for an unknown reason. You still may have to wait for anything to happen though. *** Although, some people have found limited success in continually trying to re-select the 360 image option in their Y/A profile. I recommend waiting though, as to not inadvertently cause further delay. *** Some people never see an image show up. You can always post a bug report (or piggyback on other's bug reports) on the issue at the Y/A forum: http://suggestions.yahoo.com/?prop=answers . This link between Y/A and Y!360 has been buggy for years.