How do you access your Yahoo 360 Profile?

I cannot access the new profile page that has taken over Yahoo! 360, why?

  • I have been trying to access the profile page for over a month since it became available to start moving all of my stories from 360 to the profile. Anyone else having this problem? And it is a problem.. half of all my old stories from 360 are there. I had started the "moving" process on my own. Now I can't access my own stuff? Oddly enough, I had a feeling this is what was going to happen. Yahoo had glitches in 360 since day one and **never** fixed them. Why not be able to get into your own new profile, for over a month even? That would be too* easy!..lol Yahoo! your on my serious poop list!

  • Answer:

    UPDATED: If you can't access your Yahoo! Profile at http://profiles.yahoo.com , contact Yahoo! Profile staff via the help form at http://help.yahoo.com/l/us/yahoo/profiles/general.html . Make sure that when accessing the Yahoo! Profile that you are absolutely certain that you're using the correct Yahoo! ID (which possibly could have been different from the one used in Yahoo! 360). Also, see the list of known issues at http://help.yahoo.com/l/us/yahoo/profiles/forms_index.html , http://help.yahoo.com/l/us/yahoo/profiles/cctop10/index.html , and/or http://help.yahoo.com/l/us/yahoo/profiles/troubleshooting/ . If you don't get decent help within a few days, contact Melissa Daniels - a Yahoo! community manager - via e-mail: yprofileblog [at] yahoo [dot] com or yahooprofiles [at] yahoo-inc [dot] com to see if anything can be done, in that case. There are glitches that happen with any online service.

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