Why isn't my personal picture visible on Yahoo Answers?

My Yahoo! Answers profile doesn't know I have a Yahoo! 360 account. It won't show my picture?

• Okay, so I made a Yahoo! 360 account and I change my picture. I went to my Yahoo! Answers Profile and clicked Use my Yahoo! 360 Picture. It wouldn't work, and I understand it takes time. Then I was going to say "Use my Yahoo! 360 Nickname" and it says Profile not found. So when I go to "make" one it is signed into my 360 account already. I assumed that Yahoo! Answers would know I had one then, but it doesn't! They are the same email addresses, they are the same nicknames. Please HELP!

• Answer:

  Since there isn't a link to your 360 in your Y/A profile or your question, then it's not easy to confirm that you have activated the 360 service on your account. Double-check that you are using the correct Yahoo services and have followed all the instructions below. Some people confuse the Y!Profile (http://profiles.yahoo.com ) with Yahoo! 360 (http://360.yahoo.com ). If you've done everything, then likely you just have to wait for a change to be recognized: Create a 360 space at http://360.yahoo.com . Click "Get Started" button on the far right section of that page. After going through the activation process, you can click on the teeny tiny "Yahoo 360 Home" link on the upper right of that page (or the 360 main page) to get into the 360 space. Make sure a JPEG formatted photo (with .jpg, .jpeg, .jpe extension) under 5MB is saved to your hard drive. - Click your "My Page" link at the top - Click "Edit Profile/Personal Photos" over the empty picture frame - Click "Browse" and upload photo into an empty field. Then click one "use as primary" radio button on the right before saving (if you've uploaded more than one image). You can't upload more than 4 profile pictures (this includes an avatar). Make sure that you are following the 360 Personal Photo guidelines here: http://help.yahoo.com/l/us/yahoo/360/guidelines/guidelines-06.html . Then, come back to Yahoo! Answers. - Make sure that it is the same Yahoo ID that you used for 360. - Click the "My Profile" link to the upper right of this Yahoo! Answers page, then click "Edit My Info" in the top left box on the Answers profile page. - Scroll down to the image section and check the option of showing the 360 picture. Click Preview and then the OK button. Then, WAIT. NOTE: The image may not show up right away in Y/A, as it sometimes take hours, days, or weeks for the system to catch up. So, in the meantime, you will be without any picture on Y/A (a gray unisex icon) or an old 360 image. Just go through the above process and let your picture stay that way until the system makes your 360 image appear. If you don't want to wait, then just use a Yahoo! Avatar (http://avatars.yahoo.com ) and forget about using the 360 image. OTHER TIPS: *** If the 360 space is recently activated, you may want to wait a few days before changing settings, as Y/A may not recognize that you have a 360 space right away. *** You may want to enable all the communication options on your Y/A profile and/or enable the Simple URL option in your Yahoo! 360 "Basic Info" and "Blog" settings pages. Sometimes that helps make the Y!360 image appear in your Y/A profile for an unknown reason. You still may have to wait for anything to happen though. *** Although, some people have found limited success in continually trying to re-select the 360 image option in their Y/A profile. I recommend waiting though, as to not inadvertently cause further delay. *** Some people never see an image show up. You can always post a bug report (or piggyback on other's bug reports) on the issue at the Y/A forum: http://suggestions.yahoo.com/?prop=answers . This link between Y/A and Y!360 has been buggy for years.