Why can't I change my yahoo mss avatar?

Cant change yahoo profile or avatar pic?

ive went to my activity>edit my preferences>update photo or avatar, ive tried uploading ones with .jpg and .png format but come up with this error - "Sorry, we cannot accept this file format. Please select a JPG, JPEG, or PNG file."? ive searched through other questions like this and tried changing the format of one picture, still comes up with the error.. on my profile i go to edit and change picture but it comes up with a black box and a loading circle and stays like that..? i didnt find anything on this problem only ones where it wont save their change.. so im kind of stuck on what to do here, id like a picture instead of the ! pic lol
Answer:

From what you say you are doing everything right. The only thing I can imagine is the picture may be too large. There is a free graphics manipulation program http://www.getpaint.net/download.html which you can download and reduce the size (in Kb) and try again.

Estelle at Yahoo! Answers Visit the source

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