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Msn messenger help need some help?

VIRUS HELP!!! MSN MESSENGER!!! NEED HELP!!!?

  • i need help with this stupid virus!!! a reliable friend passed me this stupid link. it was a so called screensaver i installed and now i cant send messages to my contacts. my avg doesnt detect anything!! i need help!!!

  • Answer:

    AVG is a very poor anti-virus replace with Avast which is also free but provides much stronger protection. (dont forget to register with Avast to receive your free product key) Download, install, update and scan your computer with both Malwarebytes and SuperantiSpyware, delete anything they find, if this fails to completely remove the virus/spyware download then update Avast and run a boot scan (click schedule boot-time scan and restart your PC), all the software below is free and safe to use. Malwarebytes: http://www.malwarebytes.org/mbam.php SuperantiSpyware: http://www.superantispyware.com/ Avast Anti-Virus: http://www.avast.com/eng/avast_4_home.html To protect your PC in the future you'll need to install anti-virus software and a firewall, id recommend using Avast and Comodo Pro firewall both are very effective and completely free, you should also switch to Firefox 3 if you are browsing with IE as its much safer and a lot easier to use. (links on my profile) If you are unable to download the above software then its likely you are being redirected or blocked from downloading security software by a trojan called TDSSserv.sys follow the instructions below and should be able to download Malwarebytes and SuperantiSpyware which will remove your virus. start > run > type: devmgmt.msc > enter > view > show hidden devices > non-plug and play drivers > TDSSserv.sys > right click > disable > restart computer. Remember never download anything thats recommend by a pop-up.

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In order to successfully remove malware infections (viruses, spyware, adware etc) from your PC you need to follow a methodical approach as well as using effective (and free) tools. There’s a decent guide covering this that you can work through at My Slow PC (http://www.MySlowPC.co.uk/) – click on the “Troubleshooting” link. Here’s my advice from it: 1.) Turn System Restore OFF so any infection that you remove is not restored. 2.) Scan with a combination of the best detection utilities as you’ll find different scanners can sometimes pick up different infections. E.g. * McAfee Stinger – a free stand-alone utility used to detect and remove specific viruses. * SpyBot Search & Destroy – a spyware/adware scanner * Lavasoft Adaware – for spyware/adware Note – it might be a good idea to disconnect your network connection once you’ve updated them with the latest virus/spyware definitions. This is due to the fact that often an infection is trying to spread over your network. 3.) If the above fails or you’re not sure if you’re still infected, when you start your PC tap the F8 key, select “Safe Mode” and repeat the scans once you’re connected. I hope the above helps, as mentioned the guide above is a lot more detailed and the My Slow PC site is pretty useful. Good luck!

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