What kind of education do companies look for when hiring in Customer Service?

Would you hire me? Why or why not? Please be professional. Thanks! Layout is off b/c I had to cut/copy.?

• my address my city, my state my zip 3-11-2010 Position Applying For: Assistant/Associate Buyer Company Name: City, State Zip: Location: Dear HR Management, (company name) is the kind of progressive company for which I aspire to work and develop a dynamic career. Thus, I am writing to apply for the Assistant/Associate Buyer position at your company. I learned about your company through www.monster.com. As a graduate student with a Bachelor Degree in Family and Consumer Sciences, and a concentration in Fashion Merchandising, I am constantly making an effort to prepare myself for a career in the fashion industry. Over the last couple years, I have gained a broader understanding of the fashion industry through designing, sewing, creating visual store displays and participating in an internship. In addition, I have learned valuable leadership skills, customer service skills, and teamwork experience through opportunities in student organizations as well as working at Fashion Bug about five+ years. Fashion Merchandising study tours to Dallas and Chicago provided me a better understanding of the industry and reinforced my desire to work in the industry. My enclosed resume provides specific information about my academic background, work experience, and activities while in college. I was actively involved in many aspects of college life and I will bring that same commitment and enthusiasm to my place of employment. With my training and experience, I know I can contribute to your company, and would like to arrange an interview so we may talk in person. Thank you for your time and consideration. I can be reached at my home phone (111)111-1111my cell phone (111) 111-1111. I look forward to hearing from you. Sincerely, my name my name my email address my address my city, my state my zip (111)111-1111 Objective: To obtain a position in which I am able to utilize my skills, knowledge and creativity in a progressive environment. Education: University of Tennessee at Martin, Martin Tennessee Bachelor of Science: Family and Consumer Sciences Concentration: Fashion Merchandising Date of Graduation: July 2007 Skills, Expertise: • Customer Serve Driven Individual • Excellent Communication and Interpersonal Skills • Ability to Exceed Sale Goal • Hard Worker • Work Well as a Team Member • Excellent Writing Skills • Working knowledge in Microsoft Word and Excel • Great Designer and Seamstress • Great Sense For Fashion Working Experience: Sales Associate (November 2009- Present) Fashion Bug, Martin, Tennessee • Customer Service Provider • Store Visual • Sales Representative • Sales Support (Working the Floor) • Operated Cash Register • Stock and Inventory Team Member Educational Assistant (August 2009-Present) Union City Schools, Union City, Tennessee • Following Lesson Plans • Conduction the Classroom in an Orderly Fashion • Teaching • Assisting the Teacher • Secretarial Work Substitute Teacher (August 2008-May 2009) Union City Schools, Union City, Tennessee • Following Lesson Plans • Conduction the Classroom in an Orderly Fashion • Teaching Teen Counselor (May 2008-Feburary 2009) Boys and Girls Club, Union City, Tennessee • Being a Positive Role Model • Planning Activities and Programs • Overseeing Teens • Participating in Event and Activities • Coaching Step Team Intern (May 2006-August 2006) Banana Republic, Memphis, Tennessee • Customer Service Provider • Stock and Inventory Team Member • Sales Representative • Sales Support (Working the Floor) • Operated Cash Register Sales Associate (December 2002-May 2007) Fashion Bug, Martin, Tennessee • Customer Service Provider • Stock and Inventory Team Member • Sales Representative • Sales Support (Working the Floor) • Operated Cash Register Activities: • Alpha Kappa Alpha Sorority Inc. • Fashion Merchandising Association • Conducted Study Tours in Dallas, TX and Chicago, IL: Honors: • Rotary Club Scholarship • Fashion Merchandising Scholarship • Harold O’Conner Scholarship • Leaders in Residence Scholarship Interests: • Customer Service • Merchandising • Retail • Designing • Sewing • Socializing • Helping Others • Fashion References: bla bla bla

• Answer:

  It is a good start. But your cover letter needs to be more specific. For example, you mention the company is the type of progressive company, which you aspire to work. Could you be more specific and state exactly why the company is the right company for you. It will show that you did your homework and understands what the company is all about. You also state you want to have a dynamic career, which is good. But I would expand on that a bit more and state exactly what you hope to accomplish in the future (like a senior sales representative or a manager etc)...You need to mention one or two specific examples or projects or difficulties that you overcamein the past that helped you prepare for this endevaour and generally what you have to offer for this position. Good luck!