My blu ray player isn't working?

My Blu Ray player isnt working, what do i do if i cant find my guarantee or my receipt for my blu ray player?

  • Answer:

    Hi, First if the unit powers up I would check the manufactures web site for the current firmware download it and install it if it is more current than the firmware on your player. My Sony stopped playing blue rays yesterday and I updated the firmware and it plays like a champ now. If that does not work or your player wont even power up, then I would contact the manufacture to see if they can help.

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Other answers

Your blu ray disc player may require a firmware update. Go online to the manufacturer website and see what the latest firmware is for the model you have. Try going to the retail store and see if they can provide you a receipt. Always register your electronic to the manufacturer after you purchase one, this way they have a record. Hope this will help you out.

bbt91945

How long have you been using the player? Go to the manufacturer's website and click on support or get their email and state your case. Write down the model number, serial number. They might ask where you bought it and when. If your lucky they will arrange for a replacement however you might pay for the return delivery cost.

max c

If you paid for it using a credit card or debit card, you can use your statement showing the purchase instead of the receipt when you take it back to the shop.

bard

IF YOU CAN'T FIND IT SELL IT OR TELL THE STORE THAT IT DIDN'T WORK

John Franco

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