My blu ray player won't turn off or open or anything does anyone know why?
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Tonight we got this Netflix movie "The Smurfs" We watched it with no problem then we played the game's that were on it. I never played a dvd game on my blu- ray before I thought it would be fun for my 4 year old so I decided to check it out. After about 20 mins into the game the picture went but you could here it. Then I started hitting buttons on the blu-ray remote and I think it went to the dvd menu. Now there is no sound no picture I tried to open the player first with remote then the open button on the actual player nothing happened so I tried to turn it off and it won't turn off. Could this be a result of the game? Does anyone know what's wrong with it and how I can fix it or at least get it to open so I can return the movie?
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Answer:
I had a similar problem so I unplugged it and plugged it back in and that fixed it. You might want to check and make sure your firmware is up to date.
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