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Can anyone advise on poor picture quality in Freeview HD?

  • Hello everyone, I live just outside Bristol (BS16 6SY) and believe I receive signal from the Mendip transmitter (which went fully digital in April). I have Sony Bravia HD ready tv with built in Freeview - no major problems with receiving all SD Freeview channels nor with picture quality in all the time I've had it. 4 weeks ago took delivery of Sagemcom HD + twin tuner PVR and installed it. Troubles began . . . Intermittent pixellation and total signal/picture loss, which have never experienced to this degree ever. According to the PVR signal strength and/or quality at times very low. So had a top of the range (expensive!) new aerial and booster fitted two weeks ago. Signal in to box seems good (according to the aerial engineer and also my own checking of signal on television alone). But still getting intermittent but freqent massive picture loss/distortion and low or non-existent signal strength or quality. (Max strength I have seen through PVR is 40%; max quality 98%, but usually lower and yesterday was 2%!)Have spoken to Sagem who say one needs much higher signal strength for these HD PVRs than one does for one's TV (why does noone warn us about these sorts of things before one shells out nearly £600 in total for box and new aerial!)and therefore the problem is with the signal not the box. The aerial chappy said he thought, as the signal strength at input was good, that maybe there was a poor connection IN the box. I am at a loss! Is the Mendip transmitter providing a poor signal? Is it likely to be the fault of the box, the aerial, interference from nearby equipment - though I can't think what as nothing has changed in my room environment from when I was receiving perfect picture on TV pre-HD PVR!!! I was SO looking forward to receiving Freeview HD and I have spent a lot of money so far for very little benefit. (The picture quality IS good, on both HD and SD, WHEN I do get an uninterrrupted decent picture!) Can anybody out there offer advice - or do I just send everything back?!! Thank you for any wisdom you can offer.

  • Answer:

    Hi I checked your postcode and your signal does come from the Mendip transmitter. However, you could be on the border of the Ridge Hill transmitter. As the answer above said you can go to this site to have a look. http://www.digitaluk.co.uk/postcodechecker/main/display/basic/BS16+6SY/NA/0/fmhfbr8uvsu09ibpcnomtj18v5

Gail T at Yahoo! Answers Visit the source

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Other answers

On the Digital U.K. website (see link below), there is a contact phone number. They ought to be able to tell you if your location should have decent reception. Hopefully, that may eliminate one possible cause of the problem.

Nightwrath

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