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Sky box keeps switching itself off?

Sky HD box keeps freezing and losing its signal on certain channels?

  • sky HD box issues, freezes and loss of signal on certain channels? I have 2 x Sky Boxes on Sky Multi room deal. Downstairs the SKY HD BOX freezes quite often and crashes....has to be turned off at mains and then is OK for a while. Also...it can't get certain channels....no signal message etc....yet otrher channels are fine? The same channels the downstarirs HD BOX cannot get....are fine on the upstairs Non HD box....? Both boxes come off the same dish of course! Downstarirs HD box.....is the only one that has the problems. I have updated the software...and done every reset etc that I can find to do....but it still gives problems. Any thoughts....before I pay flipping sky to come out!

  • Answer:

    Contact sky tell them you have reason to believe that your box is faulty they may just talk you through the repair/adjustment but anyway you are paying for a service that you cannot fully access so threaten them unless it is fixed free of charge you will be changing to virgin, bt, freesat or whatever

marmaduk... at Yahoo! Answers Visit the source

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Best guess is that your Sky dish isn't aligned properly. Depending on how recently is was installed, it's possible that getting an engineer out will be free as it could be put down as a faulty installation.

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Gerry Attrick.

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