Why won't my converter box work?

Why won't my Apex Digital Converter box (DT502) work?

  • I am trying to set up my Apex DT502 digital converter box to my TV. I have everything hooked up correctly and when I turn the box on, a message on the screen reads "No TV Channel," in a blue box. This message is in the center, in the blue box, with the rest of the TV black. The manual says an "Installation Guide" is supposed to display automatically when turned on. This guide is where I can setup channels. Currently I cannot setup or see any channels. Why is this doing this? How do I get an "Installation Guide?" Apex is hurting me.

  • Answer:

    What is your zip code and what sort of antenna do you have connected to your converter box? It sounds like you either have no antenna connected or it is not a strong enough one.

Scott at Yahoo! Answers Visit the source

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