Comcast xfinity - how to record to DVR, it says vcr?
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When I want to record a TV Show the only option is to record to a VCR. What is that? Does anybody even own a VCR anymore??? How do I fix this?
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Answer:
check your box and see if the box is a dvr box. if it is a dvr box, then the rates on your account is messed up. you need to tell the csr that you have a dvr and the rate codes are not correct because dvr wont record. if the box says dvr and the csr cannot fix it, take their id and have them send a tech out. if the tech fixes the problem try to get to the csrs supervisor so that he/she can train the csr.
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