Dish network remote not working for receiver?

Dish Network Remote Problem...?

• My Dish Network remote is not working properly. It has the right "code" for the TV because I can control the volume and turn the TV on and off. The part that isn't working is the remote is not actually working with the Dish Receiver. I hit SAT on the top left and it wont change any channels or open up the guide, it does nothing related to the actual Dish receiver. So basically I have a Dish Network remote that controls my TV but not the receiver. What can I do to fix this?

• Answer:

  Go online to tech support and do a chat. You probably have a bad remote. If you have the maintenance plan, they will send you a new one via Fed Ex for free. It only takes 3 business days to get one. If you don't the new remote is around $21 plus shipping. But they let you take out the maint. plan for $6 a month and it can be canceled later. It's a good investment because a service call is now over $100 without a plan.