Why is my MSN not working, but my Internet is?

Internet Explorer and MSN not working but Firefox is?

• Neither IE or MSN is connecting to the internet however I also have firefox which i use sometimes and its workingf (its how im even typing this!) I keep doing a diagnose connection problem and it says nothing is wrong. when i do a trouble shoot on msn it gets a problem at key ports and says its an error code 80048820 and it cant repair it. I was at my university earlier and had trouble connected to the WIFI with IE and when i troubleshooted it said something i didnt read to repair it and then it worked fine. It's not until i've come home to my usual connection (netgear) and its not working. Any help?! Please don't use too much jargon as i'm a bit hopeless! I have windows vista and the latest internet explorer if that helps!

• Answer:

  If you can do a system restore that often can repair the connection. Go to Help and Support and search for system restore. It will run and put your computer's operating system back to a previous date when you were not having a problem. I have Windows XP Professional on my computer and that fix has worked twice. Good move having Firefox installed! I always like to have an alternative browser in case the other gets damaged. I prefer Firefox to IE anyway. You may not be at fault with this problem. Often Windows Updates mess up things like this. Best of luck with this problem! One other possible fix: You can go to the Control Panel, then go to Add/Remove Programs and click to remove Internet Explorer. You really cannot remove it, but if you have upgraded to a newer edition, it will roll back to a previous version. I use Windows XP with IE8. If I wish, I can roll back to XP's original version of IE6. If you try this you will not be affecting Firefox, so you still have your backup source to the internet.