Why isn't my new DVD Drive working?

My dvd burner isnt working and only shows cd drive in my computer instead of the dvd?

  • Answer:

    Click on Start/Right click on My Computer/click on Properties/Click on Hardware tab at the top of the menus/Click on Device Manager. Look at the list and if there are any little yellow icons under DVD/CD-ROM drives you have Driver problems and need to re-install the drivers or update the drivers. If you don't see any little yellow icons, Right Click on the words DVD/CD-ROM drives and click on Scan for hardware changes. If you just want to be efficient click on DVD/CD-ROM drives and right click on your sound card line and click Update drivers. Follow the steps and if you have the disk with all your computers software handy put it in the (A: Floppy disk drive) or (CD drive) or (DVD drive) and reinstall.

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Well, is there a buttonto click like: file, edit, image, ect.? If so, then look at all of them for a switch to DVD.

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