DVD's don't play on my PC, PowerDVD & Windows MediaPlayer 11 both crash when I click "Play"?

Early last year, I bought a Liteon 16x dual layer dvd burner, which came with CyberLink PowerDVD 5.0 (oem) dvd decoder software....I just built a new PC, installed the drive....now DVD's don't play, PowerDVD and Windows MediaPlayer 11 both crash when I click "Play"...I can play DVD-based games like Battlefield 2, Gun, GTA San Andreas...Windows Media Player knows exactly what movie I want to play, it shows the title, chapters, etc...PowerDVD knows if its a dvd movie or dvd video game is in the drive. I am running WinXP Pro, 2 gb of ram, Core 2 Duo e6600, Liteon SHW-160P6S dual layer dvd burner....My software appears to be up-to-date.... The latest patch of PowerDVD...well, half way through the update process, I get an error message, "Catastrophic failure" I am clueless on how to solve this. The FAQs pages on Cyberlink's page stink.....
Answer:

ok... your processor can handler this kind of DVD? or software... well you can play that game because the video card is what let you play... but when you try to record music or movies... the processor need to work with the memory card (s) when you built this computer you have this in consideration... do you can run a dianostic in your computer? or try to install everything again... maybe something is missing... good luck...

weinberg... at Yahoo! Answers Visit the source

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Other answers

Hard disk connected as Master device on the primary IDE port. Setting instructions: Set the DVD writer’s jumper to Master and connect the DVD writer to the secondary IDE port. Connect to the end of the IDE cable not the middle.

Bubbie

When you built your new PC, did you put in a new XP Pro or just installed your copy from a retired PC w/ out informing MS? MS might not be recognizing your new installation as a licensed OS. Just a thought and please disregard if you installed a spankingly new OS.

Karz

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