Uninstalling a scanner?

Packard Bell 2400 Plus USB Scanner Driver?

• I recently found the aforementioned scanner at my workplace, with it's USB cables, and brought it home. I assumed it would be plug+play, but it needs drivers. The drivers on the Packard Bell website don't seem to work, I install, and nothing happens, even after uninstalling the device from Device Manager, and trying again. The device does show a light, and is recognized as "USB Scanner" by Windows. Any ideas?

• Answer:

  Well, if Windows recognizes the device as a USB scanner, it has installed generic drivers itself. You need to uninstall the device from Device manager (right click 'My Computer' and click 'Manage') Navigate to the scanner, right click>Properties, then go to the Driver. You may be able to update the driver or replace it with the one you found online, or you may have to uninstall the device and reinstall it, this time installing your own drivers before Windows can install the generic ones. Hold on... have you tried using the scanner with the current drivers? I know this sounds stupid, but hear me out. Go to Microsoft Word, go to Acquire Image>From Scanner or Camera. If the 'USB Scanner' shows up as an option, the generic driver works. You'll just need to scan the image straight into a program. I don't know if you've tried that (you probably have), but sometimes a scanner is like a webcam. Some think that it doesn't work, when in actuality, they just don't know how to access it. I dunno if this is like you or not. I hope this helps... Lucien Briscoe