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My wireless printer won't scan?

Hp printer with scanner and faxer wont let me scan?

  • So we got a new printer and set it up yesterday. Im trying to scan this picture and when i click start scan. it says "" No scan options, Refer to Device Documentation to troubleshoot. Press Ok."" how can i get it to work... i really need this to scan..so please help?? oh by the way....the printer is a Hp... if that helps. this would be muchly appricated. :)

  • Answer:

    Try going to Start -> HP Program and you should see your printer. There should be a sub menu that says something to do with option and there should be a scan option. I went to a forum just to see how HP structure their software, but yours may be different. A model number would help. Also, you may want to google the term '<insert model number> "no scan options"' (without the single quotes, keeping the double quotes). Other than that, you may want to contact HP's support.

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Its not the manufacturer. the problem often resides in misreading the setup or neglecting to follow a certain procedures. The problem lies between the computer keyboard and the chair. No offense. Email me the model and I will give you the solution :)

T-Bar

thats what you get for buying an HP. i always had similar problems, until i bought something else. sometimes i could get it to work by using the scan feature built into windows. go into control panel scanners and cameras(depending on your version of windows, if you have windows) and see if you can set it up that way. most of the time i had to use a second party scan program (paperport) to get it to work because the the program that came with the scanner never seemed to work. if all else fails refer to device documentation to troubleshoot.

eric S

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