How do i scan from my computer?
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i have a hp all-in-one (photosmart 4680) and i want to scan a document. for some reason, when i push the scan button, a notice comes up to say "Scan Error" and it tells me to scan FROM my computer. so how do i scan FROM my computer because it doesnt work when i push the scan button on the printer.
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Answer:
Your printer should have come with a software disk. You might not have installed the full software which includes scan drivers. If you installed the software it should have installed a program called solution center. Open solution center and click on scan document. Simply follow the on screen instructions. Also you printer should have a manual that came with it and that will explain to you how to scan. If you can't find the manual go to hp.com and select support and drivers. Choose option two (See support and troubleshooting information) and enter the product. It will bring you to a page on the right side you will see the option to download the manual. This will help you understand how to use the scanning features. Hope this helped.
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