Why is my scanner not working?

Why is my Scanner is not working?

  • my scanner is a Artec 1236 USB when i try to scan something a message comes up on my computer that says: "1.Please make sure the scanner connects to the computer 2. Make sure the scanner connects to the power and the LED is on 3. Note that the scanner will not work when connected to the bus power drive" when i press "OK" another message cones up that says "TWAIN cannot open data source Please reinstall your scanner osoftware" i have tried everything from plugging my scanner to different USB ports to reinstalling my scanner software over and over i have also tried installing a software made specifically for windows XP and nothing works. i get the same 2 messages any help?

  • Answer:

    Go online and go to the scanner manufacturers website and go to the driver section. It sounds like you need new drivers for it. Or use the link below, however, I am unsure if that is the most recent driver update,

Ryan O at Yahoo! Answers Visit the source

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Other answers

This should work, Unplug your scanner, un-install your scanner software, now reinstall the software with the scanner still not plugged in. With software installed plug in the scanner and plug and play should guide you the rest of the way. Good luck.

unclejohn

usually it because it is not getting power. check very carefully and see if it is plugged in. that is where i went wrong. lol.

Lick My Nose

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