Why wont my printer scan?
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i have a HP PSC 1410 All-in-One it has a printer scanner and a copier but i want to scan a picture but the scan light wont even come on is it broken
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Answer:
Hi Make sure that you have loaded the scanner driver which are separate from the scanner. What I would do, because it is a HP and they are fussy printers, unplug the USB cable or whatever. Uninstall the software completely. Now reboot and re-install the software with the HP powered on but NOT CONNECT VIA THE USB CABLE. Now install the software. At one point, HP will tell you to connect the USB printer etc... and that is when you hook it up. Now continue to install. REboot the computer and the Windows will find the hardware automatically . Now the scanner should work.
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