Have a hp officejet 7310 printer used hp disk to download drivers. it will print but the scanner wont work.?
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says no hp devices have been detected. how do I gain use of the scanner. Used to be able to download off hp and get everything to work but no longer able to download direct.
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Answer:
Here the latest drivers for your 7310. Also,possible help with scanning
Richard J at Yahoo! Answers Visit the source
Other answers
There can be various reason for the message 'No HP devices have been detected.......' It can be due to the physical connection between the PC and the printer, incorrect device driver for the operating system running in your PC, or incorrect device driver settings within the PC. The best approach would be to check with the manufacturer's website for the recommended workaround that seems to have fixed such issues. Also, the driver cd or dvd that came with the printer might not be compatible with the operating system running on your new laptop/desktop. Check for the compatible driver, download and install them after uninstalling the driver currently present in your PC.
Bolin
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