The printer doesn't recognize ink cartridge?

Dell 962 printer won't recognize refilled ink cartridge?

  • I had the orig color cart refilled at Walgreen. It failed the print test. I brought it home and tried to work with it to get it going since it is full of ink. Message on printer is "right cartridge incorrect". What does that mean? Is there a way to reset the printer?

  • Answer:

    Sorry, but at times refilled ink cartridges may work, but mostly not. Most printers will not recognize refilled ink cartridges. Once the ink is exhausted, the chip expires

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