How can I get my HP Slimline Computer s7600n to communicate to my HP multi task 4315 printer to scan?
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They are both less than 6 months old and were working fine together but now the error message says they can't connect. The set up is the same as when they were working together. HP says it is not surprised because when the computer has the Intel 828-1 DB/DBM 845G USE host controller it MAY occur. This is no warranty at all. They have tried over the phone only but no success. They have no onsite repair techs like the Geek Squad.
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Answer:
Its an hardware problem. Either of the port has developped problem. As both are from HP. They are bounf to come and repair the combination. Why shoud you care whether its System problem or printer problem. Withing six months it has to be covered under warranty.
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