What is wrong with my printer ?

Error Message When Trying to connect to network printer. What am I dong wrong?

  • I have a Brother MFC 665-CW installed on my desktop. It is an HP a6554f. 64 bit. Home Premium. I have two other desktops connected to the printer through my HP. They are both 32 bit systems. One has XP, the other is Vista Basic. I did a full factory restore on my laptop which is a Gateway with 32 bit Vista Premium. Since I did the restore, I am unable to connect to the printer on the HP. Previous to the restore, I had no problem connecting. I get 2 messages eevery timeI try to connect: The server for the 'Brother MFC 665-CW USB printer does not have the correct printer driver installed. If you want to search for the proper driver, click, OK. Otherwise click cancel. The second message is: File Needed: Printer INF for Brother MFC 665-CW USB Printer. The file 'INF' on (Unknown) is needed. Type the path where the file is located and then click OK. I am completely stumped! I know what I am doing and have never haf this sort of problem before. The laptop detects the printer, it just seems to be missing this file. Gateway said to contact Brother because it was an issue with the printer. I contacted Brother and, they gave me a link to Microsoft Vista printer issues. I have searched and searched but, this time I am unable to fix it by myself! I would very much appreciate your help! Thank You!

  • Answer:

    Well the printer probably came with a software disk with it. It probably had the drivers on it. Either try to locate the disk, or ask the company to send you a disk. You might also be able to locate the drivers online by just searching. Make sure you update all your drivers anyway.

ChubbyD at Yahoo! Answers Visit the source

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