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Where did my printer icon on contacts go?

Ok here goes, i already contacted lexmark and no help. i have a 2500 printer and i can't get it to work.?

  • my husband restored the computer and then tried to reinstall the printer. while it is installing and after it installs the software, an error message appears "App4r.exe has stopped working" appears and shuts down the printer. the funny thing is that the printer software actually installs complete with an icon on the desktop. so when i go to click the icon, i get this error message again! so i have installed printer software in my computer and i can't even use it. anyone have this problem?

  • Answer:

    Uninstall all the Lexmark software and go to their website to download the drivers: http://support.lexmark.com/static/229-1-0-590.html

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Do you have Microsoft .NET Framework 2.0 installed? NET Framework is required by App4r.exe in order for the printer to work properly. get it here: http://www.microsoft.com/downloads/details.aspx?FamilyID=0856EACB-4362-4B0D-8EDD-AAB15C5E04F5&displaylang=en If you have .NET installed, then check with Lexmark Support if no one else responds with a solution: here http://www.lexmark.com/lexmark/sequentialem/home/0,6959,204816596_652569481_0_en,00.html to download updates or new drivers

rob K

IDK, Heres what Google Says... http://www.google.com/search?hl=en&q=App4r.exe&btnG=Search Heres one of the Forums that other people are having the same problem... http://www.fixya.com/search/p510302-lexmark_all_in_one_printer_with/app4r_exe

Ace™

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