Why is my HP laptop stuck on mute?

My HP laptop stays stuck on setup is preparing your computer for first time use?

The other day my when my laptop was booting up it sent me to start up repair. Unfortunately, that didn't fix a problem. The only thing I was able to go to was HP Recovery Manager. I did the system restore and to start off, it took 8 hours to finish! Then when it restarted to prepare my computer for first use, it got stuck on there! Please help!
Answer:

Use the recovery disc set made for your laptop that you created and do a clean install to the Drive C partition of the hard drive. Recover Windows 7 Operating System Using HP Recovery, Order Recovery Disc, also see Manual Install and how to create recovery disc http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01895783&lc=en&dlc=en&cc=us&os=4062&rule=42309&product=4030066&sw_lang=

~Alejand... at Yahoo! Answers Visit the source

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