Will the warranty on my HP laptop cover?

My HP laptop keeps overheating, how can I fix this?

  • I have an HP Pavilion dv6 notebook, it's only about 18 months old and it keeps overheating and doing an emergency thermal shutdown. My warranty has run out so HP are rather unhelpful. My disc drive was buggered so approx. 6 months ago (while still under warranty) they replaced it and cleaned out all the fans, dust etc and replaced the back cover as it was a known fault. For a couple of months now it has been getting really hot and the fan now goes constantly. I hadn't installed anything new before the major malfunction occured. I am able to use it in safe mode with networking but trying normal mode results in a thermal shutdown every time after about 5-10 minutes. I am fairly comfortable working with computers and attempting to fix them I just don't know much about what is it I should actually be doing to start with. I am hesitant to pay anyone to look at it as I'm sure with a bit of help I can do it myself. Can I take my laptop apart to make sure it's not something as simple as the fan/heatsink being covered in dust? Any advice would be greatly appreciated, I've only just finished paying the stupid thing off and am not wanting to buy a new one yet!

  • Answer:

    Overheating: If you have a laptop that is a few years old and has been through the grind, there is a good chance that it may be experience overheating problems. You need to understand that because they need to be portable, their hardware components will tend to fail quicker than a desktop computer. If your laptop is freezing after 20 to 30 minutes after turning it on, it could very well be related to overheating. Take a moment to locate the vent where the fan blow air out of your laptop and put your hand in front of it to see if there is any kind of air at all coming out. You may also find that there is a good amount of dust build up on this vent. Don’t be afraid to take some canned air and blow all of the dust out. AWESOME TROUBLESHOOTING TIP: One sure-fire way to pin point overheating as the reason your laptop keeps freezing, is to boot your computer and enter the system setup. This can be done usually by hitting F2 or delete. (This varies depending on the brand of laptop you have) Once you have entered the System Setup, just let your laptop sit there and run. If it eventually freezes up, then I will bet you have overheating issues. A notebook cooling pad with fan/fans would also help, I use one 99% of the time with my dv2810us.

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Other answers

You can take it to a computer shop to check out the fans... clean them etc. If they find out that the fans are broken get them fixed or get an external fan they're not overly expensive, 10-25 quid, and get a chill-mat.

Christian

Seriously, I would recommend using a chilmat underneath the computer. chilmats come with fans which allow better ventilation for laptops. If your computer does not stay kool after using the chilmats then there is something not right with the heatsink on the processor. Probably the whole processor and the heatsink needs to be replaced.

Muziq

See this pix : http://www.laptopcoolingpadreviews.org/wp-content/uploads/2011/10/antec-usb-powered-notebook-cooler.jpg these type of USB cooler can be helpful to control ur laptop heat See this Video Also : http://www.youtube.com/watch?feature=player_embedded&v=IE2Drz7v1fE

Yes, although I am not familiar with your specific laptop, in general you can safely remove a panel from the bottom to access memory for upgrades etc. and through this you can see a bit how much dust has accumulated. I am thinking that dust is most likely the reason. I read somewhere that human skin cells make up 90% of all household dust. They tend to contain a bit of oil and will stick to your components like glue, so that the cleaning from 6 months ago probably did not restore it to new condition, but just brushed away the fluffy stuff with a dry brush. You can safely take the whole thing apart, but there are usually hidden latches/tabs that you might break if you are not familiar with the case. Before touching the components, it is a good idea to use a grounding wrist strap, keeping yourself in contact with the case so that there are no sudden static discharges into the components. It's also good to ground the case or at least give it some time to discharge after you unplug it and remove the battery. You will need the appropriate size screwdriver. It will take a lot longer to do this if you try to just make do, plus you will risk damaging the screws. If you use this as a desktop replacement only, then you could just put a desktop fan blowing on it as a temporary measure. But obviously if you like to take it around with you, that will not work. I do this with mine. Again, if this is a desktop replacement, you can look into converting it to a water cooled design. It involves soldering a short length of copper or aluminum tubing to the heat sink and connecting vinyl tubing to that to circulate water using a fountain pump through an aquarium or desktop water feature. This won't be very portable though. If you need it to be portable, the best solution is to take it apart and clean it. You can do this yourself or hire a college student to do it for you. You can use distilled water since pure H2O does not conduct electricity and will not leave anything behind when it evaporates. If you shop at Kroger, it should be the one with the red cap. You can use a lot of cotton swabs, so get a big pack of those too. Don't submerse your computer or use soap of any kind. Just dampen the cotton sticks and scrub, then use another cotton stick to mop up any moisture. I don't recommend compressed air, as that has potential to do more harm than good. When taking your computer apart, make sure you don't lose the screws. Set up a work space and if possible video how you take it apart so you can remember how to put it back together. It should make for an amusing video regardless. Sometimes a screw will be a different size, but it won't be obvious, so it's best to label each screw and put it back exactly where you got it. I just do this on the dining room table and use tea cups and a draw a diagram labeling each screw with a letter and I write the letter on the tea cup with a dry erase marker.

Parrill Apple

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