Where can we go to complain about computer repair shop stealing parts of my laptop? (Los Angeles)?
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I brought my laptop for a simple LCD problem (loose lcd connection) which I showed the owner of the shop. After 1 month, he finally got it fixed. When I got the laptop back (my husband picked it up), I noticed the keyboard was changed. The touch pad was not working, the lcd did not work right. The owner has had a antagonistic attitude since the start. He is impolite on the phone. But since we have made a deposit, and he has our laptop, we put up with it. Now that we have returned the laptop for repair, he is not responding again or has a curt attitude and will not communicate. He kept insisting he did not touch the keyboard. We can prove it was not the right keyboard because we have a picture of the laptop before we sent for repair. I have lost a lot of work (school work) because of this. He promised it will only take a week or two to repair it. It has been a month and a half now. Pleas
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Answer:
I guess for this case, the police would be good to go to file acomplain. Harddisks hold alot of data and some might be sensitive to the user so im pretty sure it is an offence to take data without the users knowledge. IF u have the evidence then just show it to the polive and prove ur case. Cheers!
rizo at Yahoo! Answers Visit the source
Other answers
If I was you, I would send my Husband down to the guys shop so he can kick the dudes a**. Definitely report them to the BBB in your area. Of course, after you kick his a**.
Jeffrey C
better business bearer
damvbat
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