How can I get my web cam to work on MSN?

I have a new web cam but it won't work...what's going on?

  • I have a new web cam and recently installed the program into my laptop computer for use with MSN messenger. Everything appears normal but it won't work for some reason. On the window that opens up when i plug it in I get nothing but a white box...no video as promised with the system. Do I need to download something? Is my computer not set up correctly? What can I do to get this web cam working?

  • Answer:

    Make sure your computer is fully supported by the system requirements on the box. If they are, possibly try re-installing the software, and restarting msn messenger. Make sure you follow the directions exactly as they tell you, you most likely have to have it unplugged as you install. Hope this helps.

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