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What could be wrong with my netflix?

Cannot watch video on CNN.com or Netflix. What is wrong with my computer?

  • Hi. Each time I try to watch videos on CNN.com or Netflix the video will not load. It is just a blank screen or a green screen on netflix. I heard something may be wrong with my 'video adapter' I have no idea what that is. Please help.

  • Answer:

    Your video adapter is a component on your computer that controls how everything is displayed on your monitor (basically). It may not be the physical adapter that is the problem- it may be what's called the drivers. The drivers are files that the computer needs to know how to run these different components properyly. You can download new video drivers from your computer manufacturer's website. (etc... HP- http://support.hp.com; Dell- http://support.dell.com) Also, CNN looks like it uses Flash to play it's videos (I don't know what Netflix uses). Go here and follow the installation instructions to make sure that your computer has flash installed properly. http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash This only takes about 5min (at most) and much faster than downloading and installing drivers. <try the quick stuff first :-) >

elwoods1... at Yahoo! Answers Visit the source

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