Please Help !!! how do I enable /alter Windows Live Family Safety Off Line ? It is stopping internet access !!?
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I tried uninstalling (with CCleaner) Windows Live Family Safety as it wasn't used and I was having a tidy up, and then found that I couldn't get onto the internet. After a LOT of messing about I realised that a residual element of Family Safety was preventing access to the internet. Msg - family safety is disabled, run as administrator, will not allow browsing internet (or somehting like that) I have tried reinstalling it and then enabling it, but can not do this offline, and cannot get online to enable it....... How do I get rid of this, how do I cange settings on computer, how do I make the laptop allow the router to connect to the internet..... No problems with router (been through that, reset it, fine with other laptop) No problems with internet connection (been through that, online now !! :)) No problems with network adaptor on laptop (been through that, updated and reinstalled) Connection says Access : Local Only (so laptop talking to router) Internet Explorer diagnosis no help Internet Explorer says ieframe.dll/dnserror.htm# Run out of ideas. PLEASE HELP
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Answer:
Here are the steps: 1. First, remove all older versions of Windows Live Services (if you have previously installed or attempted to install any Windows Live Services). Clear the entries in the Windows Installer database by using the Windows Installer CleanUp Utility. a. Download and install the Windows Installer CleanUp Utility from this site: http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe b. Start the utility. Select all Windows Live Programs that the Utility identifies, and then click "Remove." c. Click "Exit." 2. Reinstall Windows Live Family Safety. a. Visit https://cid-ad8437c6157f0d98.skydrive.live.com/home.aspx b. Click on Public c. Click on FSSClient d. Click on FSSClient to download the software. When asked, Click on Save. In case you are not able to install it, you need to repair damaged Windows System Files on the computer. Or if connectivity issues exist that are caused by third-party security software such as firewalls, proxy servers, and Internet accelerator software. Reference Microsoft help and support Article 934764 You cannot complete the installation of Windows Live OneCare 3. If you are running Windows Vista or Microsoft Windows XP, download and then run the FixCompleteInst.exe tool to repair the cryptographic service files. To access the FixCompleteInst.exe tool, visit the following Microsoft Web site: http://download.microsoft.com/download/7/1/2/712dfabb-06ed-456d-81c0-9219940838e1/FixCompleteInst.exe (http://download.microsoft.com/download/7/1/2/712dfabb-06ed-456d-81c0-9219940838e1/fixcompleteinst.exe) After installing this do not restart go to step 2 again you may succeed in reinstalling WL Family safety do as you please with it. It worked for me ! I am connected to internet again after a week of frustration (If you are in an enterprise environment, such as an office building that uses a proxy server, try to complete the installation outside this environment.)
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