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Why can't I open the attachment on my account?

I open an attachment it contents viruses.what can i do?im new and i dont know anything about computer.?

  • after a month, i cant access my account.,because someone change my password, so, i need to make another email add so that i can feedback to yahoo,. furtunately,the yahoo gave back my account after i report to them. im wondering, why they can change my password? i didnt share my password to someone else.it is becuase of that attachment that i open it?actually, i dont know the sender of that attachment,.. after i get my account i still keep on recieving an attachment that someone i dont know.,

  • Answer:

    Don't open stuff if you don't know the person!!! Just delete it. It's not worth ruining your computer and having to spend $100.'s to get it fixed. You can always just open a completely new Yahoo account and email address. It's not a big deal. Maybe set your email settings to not accept mail from anyone not on your list. You definitely need an anti virus program!!!! Many Internet providers offer them all on your Internet bill! You might check to see if your does. We all have to be smart on the Internet, don't believe everything, and you don't have to open everything. There are some crazy moral-less, hateful, evil, sick, bored, vile, perverted people out there!!!

sweety_b... at Yahoo! Answers Visit the source

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Other answers

The simpliest way to do is elaminate the viruses using anti - spam provided by YAHOO! Mail or using your own PC anti - virus syatem...

Payat

Sell your computer and buy a Mac. NO VIRUSES EVER.

JUNK MAN

Go to www.grisoft.com and download the free version of AVG antivirus program. After it downloads- scan your computer right away. It catches everything!

fixer of all aka mom

wow, you must be a child prodigy. To be only a few days old / know nothing about computers, but can figure out how to sign up for yahoo answers and type in the words to ask a question. You're gonna be rich one day if you use that talent right.

it's your own fault

this is why I block any type of pop up and avoid any "CLICK HERE TO SEND YOU YOUR FREE IPOD" such things...here is where they get u....usually you provide ur email adress...send you watever they can...and eventually download an attachment that automatically searches your personal setting and grab wat ever information they need. This is how it happened. Just avoind any scandals...get your self a good pop up blocker...an antivirus scanner...and a spyware scanner...and none of this things will happen...

Felix

first off u can get one of the two programs u need free the free program u need is to remove spy ware off your computer you can get this at download.com and it is called ad ware SE it is free and will rid your computer of ad ware that is on your computer and the other program u can get at either wal mart or Meijers it is call Mcafee virus removal it runs around 40 bucks may little more may be a little less

white_wizard

the virus could be sending every key stroke you make or just all passwords and account information. I'd get some type of virus protection. some isp's offer it free and there is norton and mcafee among others that you pay for. I wouldn't do any on-line banking or purchase anything over the internet until your computer is secure. otherwise they could get yor bank info andcredit card info.

Always scan the attachments which u download..actually yahoo always scans all the attachments we download..be careful...install an antivirus on ur comp..and keep updating it..or make sure its getting updated automatically...

Deep

Do you have an anti-virus program? You really need it if you're going to be opening up unknown e-mails. Your provider should be providing you with some kind of protection. It's too late after you open the attachment though. Usually the program will scan the attachment and let you know if it's infected or not before you open it. You can probably download one if you don't, someone here will probably give you some info on how.

tropicvibe

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