How come this happens with my internet?

A command prompt came up randomly, it quickly opened/closed, now I can't get internet. PLEaSE HELP!1O POINTS!!?

  • I have an averatec 3700 laptop with windows XP, and I use a Local Area Connection for internet. Earlier I was using paltalk messenger (the internet was working fine then). I had entered a paltalk chat room yesterday and people were in there then, but today the same chat room was listed but it said nobody was in there. Nonetheless I was curious, so I went in the room myself even though no one else was in ther. Shortly after I went in there a command prompt quickly opened and closed on the laptop, as did a help and support window, and I also suddenly got a warning about a virus. After this the computer stopped responding, so I rebooted, and after I rebooted I was no longer able to get the internet. I tried releasing/renewing the ip address and I get a message saying the rpc server is unavailable, a message I have nevr recieved before. What is also interesting is I unplug the ethernet cable, and as soon as I plug it back up it immediately just says "limited or no connectivity" every time. There is never even any attempt to connect to the internet whatsoever. I tried a dial up connection and it seems to connect, but open a page it just blank with nothing on it and nothing happens when I try to do anything. I just want to know based on the details I have given, what could be causing the problems I am having, could it be a virus and if so what can I do about it or how can I possibly fix it, or just at least how could I possibly get the internet back working again. Note that the laptop is the only computer I have (I am currently on a public pc) I bought the laptop used and it didn't come with a restoration disk. Also I have already tried system restore and it did not do anything. PLEaSE help!! 1O points!!

  • Answer:

    Go to Start All programs then look for system restore and restore your computer a previous day before you went to that website. if that doesnt work you'll have to reformat

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