Just got a replacement blackberry and now can't receive emails on it from the address on my old phone. help?
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I just got a replacement blackberry curve 8900 and for some reason I cant figure out how to get my emails on it. I go to the email setup wizard and it asks for my user name and password and when I use the email user name and password it says invalid and when i hit forgot password and i use my pin as the user name it says it send my password to my phone but it doesnt send it or show up anywhere. I can't figure out how to sync an email address to my new phone. please help me!!!
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Answer:
the easiest sway to get youre email acount set up on youre replacement bb is to call tech support. they are going to have acceess to the bis admin site, and so will be able to change over the simcard/esn# and the pin number on your bis acount ( the bis is black berry internet service, the bis is basicly an acount that reaches out and grabs and pushes your email to your device). that is the easiest way to get your email acount on your device.
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