How do I wipe out my blackberry?

How do you do a handset wipe on the blackberry storm?

• I have to wipe my storm so i can set it up for e-mail, long story....I can get into the part where it says wipe handset, and type in the password, which I do, but then it won't let me do anything else, if I press the blackberry button, nowt happens!!!! grrrrr!! Help!! A frustrated Blackberry Storm owner!!!

• Answer:

  After you type in the word blackberry are you then pressing enter on the keypad? If the answer is yes and it still will not work the try the alternate method theu the Desktop Manager: Master Reset via BlackBerry Desktop Manager If the device's keyboard has failed or unable to perform a master reset with the RIM BlackBerry, perform the reset via Application Loader. WARNING: Proceed with caution. A master reset will result in the loss of ALL user data! It is recommended to perform a backup of the RIM BlackBerry data. Verify the latest version of Desktop Manager and Handheld software is installed on the user's PC. If software update is needed, download and install the latest versions of software. Connect the RIM BlackBerry to the user's PC. Start the BlackBerry Desktop Manager. Click Application Loader. Follow the onscreen prompts until reaching the "Completing the Application Loader Wizard" screen. Instead of clicking "Finish" click Advanced. Check both check boxes to "Erase all application data" and "Erase currently installed applications". Click Next. A status window appears. The RIM BlackBerry is being updated. IMPORTANT: Do not disconnect the RIM BlackBerry from the desktop computer until the process is complete. A confirmation message will appear once the loading process is complete. Click Close. Note: If the security lock is enabled and the password is entered incorrectly 10 times, a master reset will occur.