How can i prevent my blackberry curve from erasing my call log and txt messages?
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I love my blackberry curve and ive had it for about two months but now i have been having this problem. My phone used to keep record of my calls but in the past few weeks it's been erasing them even when soemone has jus called me. When i check to see a missed call, there is no sign of anybody had called. My txt messages have also been "disapearing" all of the sudden. And ive tried making the call logs appear in my messages but that only worked for about three days. Help!!!!
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Answer:
Try checking your settings like the first answerer said, also try removing your battery. If this doesn't help call tech support! Thats what they are there for. You might even find you have other questions for them. Also ask about the virus' bc BB dont get viruses from what I was told! I never got one on my Pearl. ;} I use my internet allll the time and sometimes I dont close out either.
MusicLov... at Yahoo! Answers Visit the source
Other answers
Most probably the settings for the call log is been changed, Go to call log ->Settings-->History or log Entry--> Change into 30 days and try the same for Messages settings If this didn't work, you can try Restore factory settings in phone settings options( control panel) if the above two doesn't work check for a virus scanner or try to format your OS (soft formating) i hope this helps you
sanntovaz
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