How do you get music on a blackberry?

How do I get music from Windows Media Player onto my Blackberry Pearl?

• I use the desktop manager, open the media manager, and then move the music from my "my music" folder to the "music" folder on my pearl memory card, but then when I try to open the music with my phone, there's nothing there. Then I tried to do it within Windows Media Player, dragging songs to the Blackberry Card and syncing, and although it said the sync was successful, no songs show up when I open the music folder on my phone. I'm wondering if maybe it's because they're all wma files??

• Answer:

  First of all, excellent question. Most people who ask technical support-type questions only write a line or two so it's hard to know what's really going on. You've given a lot of information and that's very helpful. Anyway, you're probably right about why they're not playing. WMA files are supported, but only if your BlackBerry is running software v4.2.1 or higher and only if the files are encoded properly. You'll also want to make sure that you use the media manager to transfer the files as you did the first time and not Windows Media Player. Try transferring just one .mp3 file and see if it will play. Drop me a line if it still won't work. Also, for your information, here's a link to a BlackBerry article listing the supported media types for BlackBerrys: http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB05482&sliceId=SAL_Public&dialogID=65494659&stateId=1%200%2065498313 Hope this helps!