Why doesn't my bbm work on my blackberry?

I bought a used blackberry and bbm doesnt work i have att?

  • I have att service and i had a simple lg phone with a data and internet plan. Now i bought a used blackberry on ebay and i cant get the bbm to work or know how to create a user profile... how do i get this to work?

  • Answer:

    You need to add BlackBerry Internet Service (data) to your plan to use BBM and several other apps. Call AT&T to add BIS.

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