I've a bogus charge on my phone bill. Since this charge is bundled into the overall bill, how do i not pay it?
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On this month's Verizon telephone/DSL bill, I noticed I had a charge for $13.60 from ILD Teleservices for voice mail, something I did not order. I did some research and I found out that this scam is called "cramming" in the phone industry and the only way I can get it off my bill is by contacting the company that's adding these services (wtf). Now, with all due respect, I do intend on calling this company and being diplomatic with them, but judging from other consumer stories about this company, chances are they will say keep paying them and they'll issue a refund for all the charges in a few months. Personally, I think paying a company that's scamming you in the 1st place is a bit stupid. I noticed on my phone bill, Verizon states "your telephone service will not be disconnected for failure to pay the charges on this portion of your bill." When I pay my bill, since the amount of all services is totaled up, how do I let verizon know I want to pay for all but the 1 fake "service"?
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Answer:
First call the scamming agency and dispute the charge as fradulant and something you did not authorize. Then call your phone company directly and dispute the charge and explain. They should have no problem taking it off.
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Other answers
I'd tell them.. '' IF YOU DON'T TAKE IT OFF, I'M SWITCHING PHONE COMPANIES''
If u were wondering, It's me
Protest the contested item in writing, and state you will pay the bill when the matter is settled. If it is not settled VERY shortly, you will take it to the state utilities commission. They will stop their crap immediately.
lyyman
Call Verizon and have them remove the charge and block the company from putting charges on your bill again.
SexyTrojan
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