How do I find call history for a Virgin mobile phone?

Telephone call history records. Retrievable?

• This is asked on behalf of a friend who uses a mobile. I would guess and say that about 2, 3 years ago, there was a number that he had that was important. Some time later, a new phone was bought and apparently, this number was lost in the data transfer process. My friend has been quite upset about it, and figured it to be a lost cause. I'm stubborn and think there has got to be a way. I've been trying to think of ways to help my friend get that number back. Then I remembered that one usually gets a printout of calls that he/she has made each month along with their phone bills. Perhaps phone companies still have them after 2 years? Is there a way of retrieving copies of the phone call history dating back at least 2 years? I can only find stuff online that is about retrieving old bills, but not much on call histories. Has anyone seen/lived this sort of experience? Is there anything my friend can do to get the number back through his phone company?

• Answer:

  Usually cell phone companies keep records for 2 years or so. Depending on your friends carrier they might still have the information, as far as only seeing info online about old statements that is what you would need to look at. If there carrier offered detailed billing then any old statement would have the call history as part of it.