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Why is my AT&T phone not working?

Why can't I get a dial tone from my bt freestyle 650 phone, the phone line is working.?

  • I am getting no dial tone from this phone but the phone line is working, I can phone the landline number and it will ring, but when I pick the call up I can hear nothing. This is driving me nuts

  • Answer:

    Is it cordless? The battery may need replacing...although they're rechargeable, they sometimes do go wrong. Maybe the connections on the main set it rests on are not contacting the handset metal bits to charge it? Check they're clean and dry and aligned.

richard_... at Yahoo! Answers Visit the source

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I have a BT Synergy 2120 and when the electric goes the same thing happens to mine, try unplugging the wire from the back of the phone for a minute then plug it back in, this works with mine. Good luck. Peace ☮ L♥ve.

† angel_at_myside ॐ»☮«ॐ

Are you using the line cable which was supplied with the phones? I had this problem when i bought new ones and just unplugged the cable from the cradle of the old ones and plugged it in thinking they were a universal fit they would ring but the same as yours silence and no dial tone.I switched cable and bingo they worked,good luck.

LESLIE J

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