Can I cancel my comcast digital voice?

Does Comcast have a disconnection fee in regard to their Digital Voice service?

  • We ordered Comcast Digital voice in July to replace our land line, and all through August we've had numerous problems with disconnections. We want out. However, we do enjoy their Cable TV and Internet service. Digital Voice however, is not what we expected and we want to cancel our subscription. I assume we return the router back to the service office. My main question is: can we just switch to our new provider without any disconnection fees?

  • Answer:

    Hello, According to the live chat representative I spoke with, if you have a contract for phone service, (which it sounds like you do) there would be a cancellation fee. The cancellation fee varies. Before you cancel your service, call Comcast and get the information.

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