How to get internet back on your phone?

I have quest internet and phone. I got a new phone and cannot get it to work, how do i get in on my line?

• I have the little connectors jacks that act as a median between my phone inlet and the actual phone jack, i remember when orignally reading the instructions and manual book that i would need to reset the whole system or sumthing if i ever got a new phone. I tried to unplug my modem box and the phone then recconect it all but phone still comes up dead. i am unable to call them at the moment, How can i get it to work.

• Answer:

  Start with making sure you have a dial tone. If you have a DEX directory, in the front red pages is section on troubleshooting. Follow that first Disconnect everything plugged in to phone jacks, try each jack, etc. Shouldn't need to reset system in any way, should have been able to remove old phone and put new one in it's place. Try this site if all else fails! http://www.qwest.com/troubleshooting/phone/ n